HR managers are always looking for ways to streamline tasks and save time spent on traditional manual processes. At the same time, employees are looking for a sense of control over their information and increased transparency with their company.
Both of these goals can be achieved by implementing a self-service employee system and giving your employees a self-service option. Workers can easily manage tasks like accessing company news, calling out sick, choosing benefits, and browsing open positions within the company, among other things.
73% of US workers are open to self-service HR tools, so this kind of tool is bound to be very popular with your staff and your HR departments.
What Is An Employee Self-Service (ESS) System?
An employee self-service system (ESS system) is a web-based tool that allows employees to perform HR tasks and administrative duties independently in place of a staff member doing it manually.
An employee self-service portal puts all information in one place so it is easily obtainable by all of the staff. The information may have been available before on the company intranet, but may not be super easy to navigate, so an ESS system puts it all together.
An ESS system should also help employees feel more connected to their broader organization.
Your staff should be able to access the system from any internet-capable device. A mobile ESS system is especially valuable for frontline or distributed workforces that don't log into a computer every day - industries like manufacturing, logistics, retail, restaurant, construction, etc.