We cover call-offs to full automation

TeamSense is priced per employee, based on your headcount and the plan you choose. A short call gets you an exact quote. Most teams have a number within one conversation.

No. There is no fee for setup, your dedicated phone number, employee roster import, or configuration. Two exceptions: outbound integrations are scoped and quoted separately, and pilots carry a one-time implementation fee.

We do not offer a free trial. We do offer a 90-day pilot at a single site with a one-time implementation fee. We capture your baseline metrics in week one, then review results together at day 45 and day 90. If the numbers do not make the case, you walk away.

Customers typically see ROI in 12 weeks through reduced no-call/no-shows, reduced absenteeism from points visibility, and less downtime at shift start.

Yes. We connect to the major HRIS, payroll, and time and attendance platforms, and employee roster sync is included at no charge on every plan. If your system exposes a standard API, or can deliver a scheduled file, connecting is straightforward. We will confirm the specifics with you during the demo: API sync, SFTP or file feed, or a data warehouse connection. We are continuously expanding our library of pre-built connections.

Yes. Inbound is data coming into TeamSense, like your employee roster, punches and schedules. That is included on every plan. Outbound is TeamSense writing data back into your system of record, like absences into your time and attendance system. Outbound is an add-on, included in Enterprise, and scope is confirmed at quote.

Yes. We provide onboarding, rollout support, and ongoing customer success to ensure adoption and impact.

Yes. TeamSense is SOC 2 certified and built with enterprise-grade security controls to protect employee and company data.

You are licensed for the employees you cover. Supervisors and HR admins who are already part of that headcount are included at no additional cost, and there are no separate administrator licenses.

Yes. Points System, Employee Answers, outbound integrations and SSO are all available as add-ons on any plan, so you can start where you are and add what you need. Enterprise includes all add-ons.

Contracts are billed annually. Monthly billing is available at a premium.

Most single-site teams are live in weeks, not months. Setup is handled by your TeamSense team: we import your roster, configure your attendance policy, and train your supervisors. Your side of the work is measured in hours, not weeks. Timelines for integrated deployments depend on your systems and are confirmed during scoping.

Your license count is set when you sign. Normal seasonal movement within that count does not change your bill. If you grow beyond it, we requote for the additional employees at your existing rate.

Yes. Annual agreements start at $6,000. That is full platform access for your site, not a limited version of the product.