Leave Your Employee Call-Off Hotline in The Past Where It Belongs

With all the tech advances these days, there’s no reason to be stuck using a dated employee call-out system. Keeping track of attendance and monitoring who’s coming in and who’s called out for the day should be simple.

Manage every employee absence in one place—from planned family vacations at Yosemite to unplanned flu bugs (and everything in between)— with TeamSense's simple, automated employee call-off text-in service with the option of IVR for better employee attendance tracking.

Let our cutting-edge employee call-in software keep everyone on your team in the loop and up to date on the employee absence log without the use of an answering service.

  • Record employee call-ins through text.
  • Manage the call-out system through a simple, user-friendly, and secure web portal.
  • Easily connect your HR department with your shift supervisors to cover unexpected absences.
  • Keep track of individual employee call-out trends, notes, and history.

  
"TeamSense uses technology our team is comfortable with. I have not had a single person come into my office to complain about getting a text. The system just works and is accepted."

- Jenni Hanna, Plant Manager, Pella Corporation


  

Employee Call-Off Platform Built for Large, Hourly Teams

Take The Stress Out of Tracking Employee Call-Outs

You only have 24 hours in a day, and your time is valuable. Don’t spend half your day keeping up with employee call-outs. Ditch the employee call-off hotline and stop chasing down voicemail messages for good. Using a text-based employee call-off system increases workplace productivity and is a much more effective use of your time.

  • Employees notify you of their attendance status through text.
  • The management team gets the notification instantly and can plan out the day accordingly.
  • Reduce team member disputes with undeniable documentation.

No more employee call-off hotlines to manage. No corporate company email needed. No app to download. No more headaches.


  

TeamSense is Different

Finally, an Employee Call-Off System Built For People

People are the not-so-secret sauce that makes your company thrive. Using a text-based employee call-off system makes it easier to connect with your team.

TeamSense lets you:

  • Get your team onboarded to the portal fast—all you need is names and employee ids.
  • Reach your team where they already are. Using a text-based employee call-out system makes it simple for employees to report their absences.
  • Prioritize communication with your employees, managers, and HR staff.

No apps here. No company email. No confusing logins to remember. TeamSense lets your employees call off using text in just a few steps.


  

Ditch the Employee Call-Off Hotline For Good

No More Listening to the Employee Call-Off Hotline—Get Hours Back in Your Day

There’s never enough time in the day. And that’s especially true if part of your job includes tracking hourly employee call-outs. Save your managers up to 2 hours per week¹ spent listening to the employee call-out service.

Our text-based employee call-out line helps Human Resource teams easily manage their hourly talent, even in large scale environments!

  • Limit time spent listening to the employee call-off hotline to track attendance.
  • Get notifications in real-time about your team members who are calling out for the day.
  • Improve shift planning and know when your employees will be out.
  • Get the information you need with simple, multiple-choice options for employees to select via text.
  • Let employees choose their language preferences.

¹ Based on a manufacturing company using traditional absence call-in with an employee to manager ratio of 120:1

Employees Call Out Through Text, Managers Are Instantly In The Loop

No, you’re not dreaming—you really can ditch your call-off answering service. Modernize your call-out system with a text-based way to keep track of attendance.

Staying on top of your employee abscesses through text is easier than it sounds. Here’s how the process works:

  • Employees text TeamSense a keyword like "Absent" when they can’t make it in.
  • Notifications are sent instantly to managers and team leads.
  • Managers are aware of the employee call-out and can easily communicate with others to coordinate shift replacements.
  • Keep track of all the data in a web-based portal built for hourly workers.


TeamSense Integrations

TeamSense integrates with most HRIS and Time & Attendance providers.

Integrations can be set up as a one-way push to TeamSense or a two-way sync.

The most common use cases for integrations include:

  • Ensure employee records are always up-to-date, including new additions, terminations, and manager changes
  • Sync employee contact information (which changes more frequently for hourly employees than the average population)
  • Automatically transfer attendance events and absence reason codes directly into time & attendance system
  • Enable employees to check attendance points or vacation balances
  • Eliminate time wasted in manual data entry and reduce human error in transferring data

We are actively working on adding additional integrations. Need something not shown? Just ask.

Don't Just Take Our Word For It

It works really well with our employees.

We had really great feedback that [employees] no longer had to call our absence line.... They could just text in and communicate to the company that way.

- Darcie Feld, HR Manager


  

Learn How To Manage Attendance w/ Text

Join a Weekly Group Demo - Every Tuesday at 12:30 PM PT

TeamSense Text-Based Employee Call-Out Tracker FAQs

A text-based call-out software and employee attendance tracker can get the job done quickly—better than an employee call-off hotline. Time and attendance software helps ensure correct reporting of employee time off and absence types. It provides real-time alerts, allows for custom leave types, and provides automated information reports for time off or absences.

This modern attendance system is more transparent and efficient than traditional human-operated answering services or employee call-off hotlines for tracking employee call-outs. It reduces employee disputes with the HR department and management team because there are no questions about if a team member called the employee call-off hotline. This helps employees by creating accurate documentation, reduces the risk of a wrongful termination lawsuit, and does not add the cost of a call center for call-outs from absent employees. Using an easy and secure web portal like TeamSense will replace the employee call-off hotline as both your absence tracker and employee call-out software.


An employee call out hotline is a phone number that employees dial to request time off, sick leave, or other unplanned absence. The employee call out line is usually answered by a human operator whose job is to gather all the necessary information to record attendance and document the employee's time off and absences. Absence management efforts are time intensive with a call out hotline and legacy absence management services.

To enhance productivity and save time, many companies are replacing their traditional absence reporting line with an automated online service that's allows for frontline employee self service and integrated employee records. A text-based call out software and employee attendance tracker can get the job done really well and really fast - better than a call off hotline. Time and attendance software helps ensure correct reporting of employee time off and absence types. It provides real-time alerts, allows for custom leave types, and provides automated information reports for time off or absences. This modern type of attendance system is more transparent and efficient than traditional human-operated answering services or employee attendance line for tracking employee attendance. It reduces employee disputes with the HR department and management team, there are no questions about it an employee called the call off hotline, helps keep compliant employees with accurate documentation, reduces the risk of a wrongful termination lawsuit, and does not add the cost of a call center for call outs from absent employees. All with the ease of use a secure web portal to replace the call off hotline as your absence tracker and absence management software.

The best part about attendance tracking with TeamSense is we do not require a mobile app download or login to replace your call off hotline. The TeamSense attendance tracking software validates your team members identity by asking for their name and Employee ID, and then linking that to their phone number for future logins. Employees often push back on the use of an attendance app. Instead, TeamSense allows for all the functions of a typical attendance app without the need for one.

We made it possible for frontline employees to request time off may it be day or night, work hours or not. This is convenient for hourly employees or those without easy access to a company email or computer for tracking attendance. Their shift supervisor can also get an immediate notification through texts on their mobile phone for instant attendance tracking and absence requests. All employee time-off requests passing through the call out line are logged in complete detail. HR staff members who administer workforce management solutions can see details of employee availability in the secure web portal. All of this is easily accessible from a single time and attendance management system to save time.

Yes. The TeamSense absence management software needs online access through a mobile device for tracking attendance and collecting team member responses. For employees, all they need is a mobile phone with a data plan or a Wi-Fi connection to report their time-off, absence, or sick leave. No app download is required for tracking attendance or handling employee's absences. TeamSense is optimized to make it easy to report attendance online through a connected mobile device.

No. TeamSense is a self-service time and attendance software. Communication about employee work schedules is done through text messages. The TeamSense attendance tracking software does not utilize an answering service with live operators. However, there are employee call off hotlines provided. Our Interactive Voice Response (IVR) works very well and can be used as an alternative point of contact to report employee attendance.

Despite not having an answering service to record attendance, the TeamSense time and attendance system does have a more effective tool to track time for employee scheduling. This automated absence management software supports multiple languages and translation services. Our time and attendance software will automatically provide translations for employees who speak languages other than English. This is more incluseive and efficient than a call off hotline for absence management. The HR teams can then use the data gathered by the TeamSense absence management system to track employee attendance and generate accurate time reports in place of relying on Excel timesheets for attendance data.

These great attendance tracking features make gathering time, tracking data, and managing employee time-off convenient for both company managers and frontline employees. TeamSense is easy to use attendance tracking software for the modern workforce. It makes frontline absence management a breeze to submit leave requests, coordinate the team calendar, replace your old absence tracker, and handle leave management.

Absence management software offers three main advantages. One, a time and attendance system quickly informs HR, project managers, and management if certain employees become unavailable for work. Two, it reduces disputes in employee call off hotlines caused by language barriers. And finally, a time and attendance system that has automated features improves efficiency and overall employee productivity in the workplace with an easy way to track attendance.

Employees can connect to an absence management system via mobile phones to request vacation days, sick leave, track attendance, or explain unplanned absences. It is a great absence tracking solution in reducing communication problems between the HR team and company employees, especially when language barriers are present.

HR personnel can see and keep track of employee attendance more conveniently and ensure that company employees adhere to the call-in policy approval process for absence requests. That means those who work in human resources can focus less on managing employee time off, unnecessary absences, leave requests, managing attendance data, spot attendance trends, and approval workflows and more on other projects. It is much easier to generate time reports, absence reports, and manage work hours with a frontline employee attendance tracker.

At this point, you already realize that online leave management apps can easily save a company more money and time on administrative tasks to record attendance. Imagine what your HR team can do with all that free time! All you need is to sign up to get our attendance tracking software, and your frontline employees can start requesting time off or filing for sick leave via text message on their mobile phones.

For a long time, many companies have relied on the use of Excel timesheets as an employee absence tracker. An Excel time and attendance system may have worked in the past, however, there are more convenient and automated options available now for gathering attendance data. Our absence tracker is a modern solution that helps track employee attendance and generate information related to team member work time tracking without the need for an Excel template.

Some employee attendance tracker software comes in the form of a complicated mobile app. What we have is a simple solution that works better than an Excel template. Employees can use our time and absence tracker to report any absence during or outside office employee hours, request sick leave, or use vacation days. The HR team can access this time tracking software to list employee attendance and absences, manage leave requests, and generate time reports. The leave management data gathered by the frontline employee attendance tracker can also be integrated with payroll processing instead of having to manually upload an Excel template to submit leave requests.

Once your company starts to use an employee attendance tracker app, everyone from the frontline employees to the team leaders will notice a boost in productivity. No Excel template needed for absence trackers. So say goodbye to Excel timesheets for time and attendance statuses and employee's absences - we won't be needing them for tracking time anymore.

TeamSense takes employee time and absence management software to another level. It supports multiple languages for easy attendance tracking so that non-English speaking employees can report their time off, absences, and leave requests through text instead of call off hotlines. These time and attendance tracking text notifications will be sent directly to team leaders or HR managers who have access to detailed reports so they can act on them accordingly. The automatic alert software features ensure everyone is one the same page with business needs and attendance statuses with a modern absence tracker.

An attendance management system is an easy way to track employee time and attendance data. It can often integrate with an existing payroll processing tool or project management tool. Attendance tracking software can help companies monitor employee time including absences and work hours, as well as assist payroll staff with making accurate disbursements. The responses collected by time and attendance software are used to keep track of frontline employee attendance and generate time reports used to manage payroll.

Aside from tracking attendance, other functions of a time and attendance management system include measuring labor costs, contributing to frontline employee satisfaction, improving the payroll process, tracking vacation days, and helping improve overall workplace productivity.

The entire process of monitoring employees, payroll management, leave management, and work time used to be tedious. Thanks to online attendance tracker software, it's easier than ever to gather attendance data.

TeamSense simplifies the attendance management system for tracking employee's absences. Each team member can directly contact your HR team using a text-based call out line. Our company offers the tools to help both parties manage employee time with detailed reports. Requesting sick leave and time off has never been easier. Our attendance management system also supports translation and eliminates the many challenges posed by language barriers. Our time and attendance system also caters to businesses that manage multicultural employees and makes it easy to connect them through text message and email notifications.

TeamSense is a great solution to track attendance and for planning team member and frontline employee schedules and overall human capital management. With a simple tool like this, you would not be needing Excel timesheets for time tracking and attendance management ever again. TeamSense provides modern leave management and absence management solutions and also integrates with our ESS portal for real time access to notify frontline employees of upcoming jobs, web alerts, HR record keeping items, and other HR department resources for better employee engagement and business processes.

HR teams can use the data gathered by the TeamSense employee call-out system to track employee attendance and generate accurate time reports in place of relying on Excel timesheets for employee call-out data. These great attendance tracking features make gathering time, tracking data, and managing employee time-off convenient for both company managers and frontline employees.

TeamSense is easy to use employee call-out software for the modern workforce. It makes frontline management of employee call-outs a breeze to submit leave requests, coordinate the team calendar, replace your old employee call-off hotline, and handle leave management.


  

TeamSense: an Employee Call-Off System Built To Support Your Biggest Asset—Your People

Mobile Attendance Built for Hourly Teams

Learn more about building an online attendance management system, and a more connected workplace, through text with TeamSense.