Employee Call Out System Used by 30,000+ Employees

Say Hello to Your Text-Based Call In Line

Your time is valuable. And spending hours listening to the employee call off hotline isn’t a great way to spend your time. So ditch the employee call out service and stop chasing down voicemail messages from the employee call off line—for good. Using a text-based employee call off system increases productivity and helps your company stay cutting edge.

  • Save managers up to 2 hours per week tracking call outs and listening to an employee call off hotline
  • Limit time spent listening to employee call out voicemails
  • Improve shift planning with manager and HR notifications
  • Collect call off line data with simple, multiple-choice options
  • Eliminate miscommunication with language preferences
Book A Demo

Automate Your Call Off Number

Our automated employee call out system is built for people. Equip your team with text messages instead of relying on old-fashioned call out services stuck in the stone age. No more outdated hoops to jump through—TeamSense lets each employee call out using text in just a few steps.

  • Get your team onboarded to the portal fast—all you need is employee names and id information
  • Reach your team using a text-based employee call off system to keep track of their status for the day
  • Prioritize communication with employees, managers, and HR staff members
Start a Conversation with an Expert

How Does A Call Off Line Work With Text?

The text flow is simple to call out from work. The employer chooses the keywords for employees to text, and a triggered employee call off system follows.

  • Text TeamSense a keyword like “Call off line” to report employee call out status
  • Keyword-triggered call out service workflow
  • Team members only see the employee call out process they need at that moment
  • Customize with 19 different language options

Next, it’s time for a little more detail. Are they using the employee call off system for sick leave? Taking PTO? Or just running late? Knowing the employee call out details makes it easier for HR to code the status quickly.

  • Employees answer call off line questions using multiple-choice answers
  • Admins design call in line surveys to meet the company’s needs and call out service process
  • No confusion about where to click next or who to speak with on the employee call off hotline

Once the employee call out text is sent, the alert hits the manager’s dashboard. No more listening to 20 employee call off hotline voicemail messages each morning.

  • Employee call out notifications sent instantly to managers and team leads
  • Shift supervisor communicates out for replacements and overtime requests
  • Call off line data collected in a web-based online dashboard for HR administrators
Cta image 1

A Modern Employee Call Off Hotline for the Hourly Workforce

TeamSense empowers your team through engagement, keeps everyone in the loop with the employee call out system, and saves you time (and dollar signs) while boosting productivity along the way.

Nope, you don’t need to have the latest tech to get it done. All you need is text.

All the Call Out Service Features You Need.

Employee Self-Service

Empower your team with employee self-service features anytime they need to access them. Your team gains instant access to everything they need over text without bothering managers or waiting for a response from HR.

  • No call out hotline or voicemails to deal with
  • No employee apps or company email
  • Hourly workers get immediate access to policies, procedures, and forms—all in one place
  • Send texts anytime, 24/7
See It In Action!

Leave Insights & Reporting

If you love data, you've come to the right place. Our leave insights will help you find attendance patterns and arm you with all the call off data you could want. Interactive bar graphs show you everything in easily digestible and visually stunning ways. These leave insights enhance the employee call out system by surfacing essential information that only exists within the TeamSense employee call off system.

  • Filter by status type, date range, location/division
  • View who has perfect attendance
  • See who has been out the most
  • Spot attendance trends impacting profit and productivity
  • Export valuable attendance reports
Get a Free Demo

Diverse Language Translations

Support your diverse team with 19 different language options. Break down communication barriers to engage with your hourly employees in their preferred language.

Available languages:

  • Akan
  • Arabic
  • Bengali
  • Burmese
  • Chinese (Simplified)
  • Chinese (Traditional) - Taiwan
  • Cantonese Chinese
  • English
  • French
  • Haitian Creole
  • Hindi
  • Khmer
  • Marshallese
  • Nepali
  • Somali
  • Spanish
  • Swahili
  • Tagalog
  • Vietnamese

Simple Integrations

TeamSense integrates with most major HRIS providers. Your fast-paced company changes daily and adding and removing team members can become time-consuming. We’ll take care of that for you. With our integrations, you don't have to juggle manually keeping up with those changes.

  • Easily sync team member data
  • Automatically transfer attendance data into the system
  • Enable employees to check attendance points and vacation/PTO
  • Eliminate manual data entry
  • Reduce human errors
  • Trust a secure documentation process
  • Rely on encrypted data
Cta image 2

Why the TeamSense Employee Call Off System?

It’s time to take the stress out of dealing with the employee call off system. Our text-based call off line helps Human Resources manage their hourly talent efficiently—even large teams. Get notifications in real-time to view who’s calling out for the day.

No employee call off hotlines to manage. No voicemails from the call off number to listen to. No apps or corporate company email logins to remember. Bottom line? No more headaches.

TeamSense PTO Tracking Software FAQs

An employee call off hotline is a phone number that employees dial to request time off, sick leave, or other unplanned employee absences. When an employee knows they will be coming in late to work or missing the entire day, they can use an employee call off hotline to report their absence. The call off number system will keep track of who has called out for the day and report that information to managers.

Many companies are replacing their traditional call out service with automated online services to enhance productivity and save time.

The call out service is provided through the employee call off system. A traditional call out service may use an operator based call in line or a voicemail based call out service. Using this call out service allows for better frontline employee self-service and integrates with employee records.

Because human error is inevitable with human operators, many companies are replacing the traditional hotline with automated, online call off services, like a text-based employee call off system.  TeamSense automates the employee absence reporting line replacing traditional manual call in lines.  This standardized method provides transparency to everyone and may help prevent a wrongful termination lawsuit should the need arise.

Having an employee call out service doesn't have to be costly. The price of TeamSense’s employee call out system begins at $3.00 per user per month (Starter Plan). This tier includes a call off number to text, daily dashboard access, and unlimited messages.

Our upgraded plans include additional features such as attendance insights, customized forms, and additional language offerings. The most popular plan (Pro Plan) is only $5.00 per user per month, and the highest level (Advanced Plan) is only $8.00 per user per month. You can view the complete pricing breakdown here.

Yes. TeamSense is a self-service, automated employee call off software. Communication about employee shift scheduling and time tracking is done through text messages and phone calls. The TeamSense employee call off system does not utilize an answering service with live call out service operators but rather an automated call in line with a dedicated phone number.

Despite not having a manual answering service to record employee call outs, the TeamSense automated employee call off service is a more effective tool to track time for the employee scheduling process and employees can still call from their phone numbers.

This automated employee call off system supports multiple languages and translation services. Our text-based employee call off hotline will automatically provide translations for employees who speak languages other than English. This is more inclusive and efficient than a voice-based employee call off hotline to track employees call outs across the entire team.

With TeamSense, employees text our system to call out via a quick survey. No app, no login, no tracking, and no voicemails to track absent or tardy employees. Once an employee submits the absence, the system immediately notifies the manager via text or email of the submission, including the reason code to be leveraged for entry into ADP.

TeamSense is the easy-to-use employee absence reporting line built for the modern workforce to track employee call outs. It makes frontline management of employee call outs a breeze to submit leave requests, coordinate the team calendar, replace your old employee call off hotline, and handle leave management. Make each time an employee calls out a breeze with TeamSense's employee call out hotline and reduce lost productivity with time-stamped records so you can plan ahead.

No. TeamSense is a self-service, automated employee call-off software. Communication about employee shift scheduling and time tracking is done through text messages. The TeamSense employee call-out software does not utilize an answering service with live operators. However, there are employee call-off hotlines provided. Our Interactive Voice Response (IVR) works very well and can be used as a backup way to report employee call-offs.

Despite not having an answering service to record employee call-outs, the TeamSense automated employee call-off software is a more effective tool to track time for the employee scheduling process.

This automated employee call-off software supports multiple languages and translation services. Our text-based employee call-out system will automatically provide translations for employees who speak languages other than English. This is more inclusive and efficient than an employee call-off hotline to track employees attendance across the entire team.

HR teams can use the data gathered by the TeamSense employee call-out system to track employee call-outs and generate accurate time reports in place of relying on Excel timesheets for employee call-out data. These great features make gathering time, monitoring data, tracking personal days and vacation days, and managing employee time-off convenient for company managers and frontline employees. Replace your call out number, daily administrative tasks, chasing phone calls and voicemails, and following up on call center needs. Get ahead of unexpected absences, tardy employees, finding local agents to fill shifts, and conflict resolution with the appropriate protocol and managerial purposes all built into TeamSense.

TeamSense is the easy-to-use employee call-out software built for the modern workforce to track employee attendance and find your most reliable employees to get ahead of employee absences. It makes frontline management of employee call-outs a breeze to submit leave requests, coordinate the team calendar, replace your old employee call-off hotline, and handle leave management. Make each time an employee calls out a breeze with TeamSense dedicated dedicated phone number and reduce lost productivity with time stamped records so you can plan ahead

With TeamSense, employees text our system to call out via a quick survey to understand the proper reason code. No app, no login, no tracking.  Employee IDs are linked to their phone numbers instead.

Once an employee submits the absence, the system immediately notifies the manager or shift supervisor via text and/or email of the submission, including the reason code to be leveraged for entry into ADP.  Human resources gets complete reporting of absentee information through the online dashboard.

The employee call-out line is usually answered by a human operator who gathers all the necessary information to record the reason for the call-off and document the employee's time off. Managing employee call-offs can take up a lot of your time using a traditional call-out hotline. It's better to track absent employees with a straightforward method backed by a good call in policy so everything is properly documented for record keeping should there be attendance violations or a rare event requiring substantial evidence.

The best part about using the employee call-out system with TeamSense is that we do not require a mobile app download or login to replace your employee call-off hotline. The TeamSense call-out system validates your team members' identities by asking for their names and Employee ID and linking them to their unique phone number for future logins. Employees often push back on using an app to track their call-outs. Instead, TeamSense allows for all the functions of an employee call-off hotline without having one.

We made it possible for frontline employees to request time off, whether day or night, work hours or not. This is convenient for hourly employees or those without easy access to a company email or computer. Their shift supervisor can also get an immediate notification through texts on their mobile phone for instant employee call-outs and time-off requests.

All employee call-out requests passing through the employee call-out hotline are logged in complete detail. HR staff members who administer workforce management solutions can see details of employee availability in the absence management tracking dashboard complete with all absentee information. This is easily accessible from a single-time and automated employee call-off system to save time.

Blog
10 Ways to Reduce Employee Turnover

These days, no company is a stranger to team member turnover. And even though employee retention can feel like an uphill battle, there are still plenty of ways to get your team to stay.