Replace Your Employee Call Off Hotline With a Modern Call Out System
Leave your employee call out service in the past where it belongs. Easily manage employee call outs with text and automated IVR. It’s the upgrade your team needs.
Employee Call Out System Used by 30,000+ Employees
Say Hello to Your Text-Based Call In Line
Using a text-based employee call off system increases productivity and helps your company stay cutting edge.
- Save managers up to 2 hours per week tracking call outs
- Improve shift planning with manager and HR notifications
- Eliminate miscommunication with language preferences
Automate Your Call Off Number with Text & IVR
No more outdated hoops to jump through—TeamSense lets each employee call out using text in just a few steps.
- Fast self-service onboarding
- Up to 100% team adoption
- Reduce frustration and save time for everyone
How Does A Call Off Line Work With Text?
The text flow make it simple to call out from work.
- Employees text "absent" to call out
- 19 language translations
- Alternatively, employees call out using an automated IVR
Next, it’s time for a little more detail.
- Employees answer call off line questions using multiple-choice answers
- Admins design call in line surveys to meet the company’s needs
- No confusion about where to click next or who to speak with
Once the employee call out text is sent, the alert hits the manager’s phone and dashboard.
- Employee call out notifications sent instantly to managers and team leads
- Shift supervisor communicates out for replacements and overtime requests
- Call off line data collected in a web-based online dashboard for HR administrators
A Modern Employee Call Off Hotline for the Hourly Workforce
Keep everyone in the loop with the automated employee call out system and save time. All you need is text.
All the Call Out Service Features You Need.
Empower your team with employee self-service features anytime they need to access them.
- No call out hotline or voicemails to deal with
- No employee apps or company email
- Hourly workers get immediate access to policies, procedures, and forms—all in one place
- Send texts anytime, 24/7
Leave Insights & Reporting
Our leave insights will help you find attendance patterns and arm you with all the call off data you could want.
- Filter by status type, date range, location/division
- View who has perfect attendance
- See who has been out the most
- Spot attendance trends impacting profit and productivity
- Export valuable attendance reports
Diverse Language Translations
Support your diverse team with 19 different language options. Available languages:
- Chinese (Simplified)
- Chinese (Traditional) - Taiwan
- Cantonese Chinese
- Haitian Creole
TeamSense integrates with most major HRIS providers.
- Easily sync team member data
- Automatically transfer attendance data into the system
- Eliminate manual data entry
Discover Why Customers Love TeamSense
TeamSense PTO Tracking Software FAQs
An employee call off hotline is a phone number that employees dial to request time off, sick leave, or other unplanned employee absences. When an employee knows they will be coming in late to work or missing the entire day, they can use employee call off hotlines to report their absence. The call off number system will keep track of who has called out for the day and report that information to managers.
Many companies are replacing their traditional call out service or their third party answering service with automated online services to enhance productivity, track employee attendance, and save time.
The call out service is provided through the employee call off system. A traditional call out service may use an operator based call in line or a voicemail based call out service. Using this call out service allows for better frontline employee self-service and integrates with employee records.
Because human error is inevitable with human operators, many companies are replacing the traditional hotline with automated, online call off services, like a text-based employee call off system. TeamSense automates the employee absence reporting line replacing traditional manual call in lines. This standardized method provides transparency to everyone and may help prevent a wrongful termination lawsuit should the need arise.
Having an employee call out service doesn't have to be costly. The price of TeamSense’s employee call out system begins at $3.00 per user per month (Starter Plan). This tier includes a call off number to text, daily dashboard access, and unlimited messages.
Our upgraded plans include additional features such as attendance insights, customized forms, and additional language offerings. The most popular plan (Pro Plan) is only $5.00 per user per month, and the highest level (Advanced Plan) is only $8.00 per user per month. You can view the complete pricing breakdown here.
Yes. TeamSense is a self-service, automated employee call off software. Communication about employee shift scheduling and time tracking is done through text messages and phone calls. The TeamSense employee call off system does not utilize an answering service with live call out service operators but rather an automated call in line with a dedicated phone number.
Despite not having a manual answering service to record employee call outs, the TeamSense automated employee call off service is a more effective tool to track time for the employee scheduling process and employees can still call from their phone numbers.
This automated employee call off system supports multiple languages and translation services. Our text-based employee call off hotline will automatically provide translations for employees who speak languages other than English. This is more inclusive and efficient than a voice-based employee call off hotline to track employees call outs across the entire team.
With TeamSense, employees text our system to call out via a quick survey. No app, no login, no tracking, and no voicemails to track absent or tardy employees. Once an employee submits the absence, the system immediately notifies the manager via text or email of the submission, including the reason code to be leveraged for entry into ADP.
TeamSense is the easy-to-use employee absence reporting line built for the modern workforce to track employee call outs. It makes frontline management of employee call outs a breeze to submit leave requests, coordinate the team calendar, replace your old employee call off hotline, and handle leave management. Make each time an employee calls out a breeze with TeamSense's employee call out hotline and reduce lost productivity with time-stamped records so you can plan ahead. Good data for human resources and an unalterable form insures other benefits like potentially avoiding a wrongful termination lawsuit, immediate notification when an employee is out, and automating your employee call out hotline.
No. TeamSense is a self-service, automated employee call-off software. Communication about employee shift scheduling and time tracking is done through text messages. The TeamSense employee call-out software does not utilize an answering service with live operators. However, there are employee call-off hotlines provided. Our Interactive Voice Response (IVR) works very well and can be used as a backup way to report employee call-offs.
Despite not having an answering service to record employee call-outs, the TeamSense automated employee call-off software is a more effective tool to track time for the employee scheduling process.
This automated employee call-off software supports multiple languages and translation services. Our text-based employee call-out system will automatically provide translations for employees who speak languages other than English. This is more inclusive and efficient than an employee call-off hotline to track employees attendance across the entire team.
You and your team will have an easy process to avoid staffing always being a last minute emergency.
HR teams can use the data gathered by the TeamSense employee call-out system to track employee call-outs and generate accurate time reports in place of relying on Excel timesheets for employee call-out data. These great features make gathering time, monitoring data, tracking personal days and vacation days, and managing employee time-off convenient for company managers and frontline employees. Replace your call out number, daily administrative tasks, chasing phone calls and voicemails, and following up on call center needs. Get ahead of unexpected absences, tardy employees, when an employee needs to call in sick, finding local agents to fill shifts, and conflict resolution with the appropriate protocol and managerial purposes all built into TeamSense.
TeamSense is the easy-to-use employee call-out software built for the modern workforce to track employee attendance and find your most reliable employees to get ahead of employee absences. It makes frontline management of employee call-outs a breeze to submit leave requests, coordinate the team calendar, replace your old employee call-off hotline, and handle leave management. Make each time an employee calls out a breeze with TeamSense dedicated dedicated phone number and reduce lost productivity with time stamped records so you can plan ahead.
With TeamSense, employees text our system to call out via a quick survey to understand the proper reason code. No app, no login, no tracking. Employee IDs are linked to their phone numbers instead.
Once an employee submits the absence, the system immediately notifies the manager or shift supervisor via text and/or email of the submission, including the reason code to be leveraged for entry into ADP. Human resources gets complete reporting of absentee information through the online dashboard to track employee attendance data easily.
Ditch the answering service and track employee attendance with text.
The employee call-out line is usually answered by a human operator who gathers all the necessary information to record the reason for the call-off and document the employee's time off. Managing employee call-offs can take up a lot of your time using a traditional call-out hotline. It's better to track absent employees with a straightforward method backed by a good call in policy so everything is properly documented for record keeping should there be attendance violations or a rare event requiring substantial evidence.
The best part about using the employee call-out system with TeamSense is that we do not require a mobile app download or login to replace your employee call-off hotline. The TeamSense call-out system validates your team members' identities by asking for their names and Employee ID and linking them to their unique phone number for future logins. Employees often push back on using an app to track their call-outs. Instead, TeamSense allows for all the functions of an employee call-off hotline without having one.
We made it possible for frontline employees to request time off, whether day or night, work hours or not. This is convenient for hourly employees or those without easy access to a company email or computer. Their shift supervisor can also get an immediate notification through texts on their mobile phone for instant employee call-outs and time-off requests. They always have the latest employee attendance data.
All employee call-out requests passing through the employee call-out hotline are logged in complete detail. HR staff members who administer workforce management solutions can see details of employee availability in the absence management tracking dashboard complete with all absentee information. This is easily accessible from a single-time and automated employee call-off system to save time, ensure compliant employees, and save costs on answering services.