TeamSense uses technology our team is comfortable with. I have not had a single person come into my office to complain about getting a text. The system just works and is accepted.
Jenni Hanna

Jenni Hanna

Plant Manager, Pella Corporation

How TeamSense text based call out line works

Our simple, text-based call-off system keeps everyone in the loop and provides in-the-moment attendance histories and points balances.

TeamSense proudly serves some of the largest manufacturers in the US and Canada.

Our automated employee call in system is as easy as 1, 2, 3!

Employees
Employees call-off with text,voice or email
Managers
Managers act on instant absence notifications
HR
HR teams see trends and improve programs

Your call in process is terrible. Fix it at the core. See a 70% reduction in No call No show.

Let's be honest; no one wants to speak with their boss or a 1-800 stranger when they are not feeling well. With text based call-off, meet employees where they are, in their native language and see results in 60 days on average.
*real customer data

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The only call-in system that reduces absenteeism up to 40% 

You want need to get a grip on absenteeism, and nobody understands that better than us! Give your team the tools to make better attendance decisions and watch absenteeism plummet.

    How a 3PL cut absenteeism 39%

    Overtime costs fall when the call out process works

    When your call-out process is streamlined, overtime becomes a choice, not a necessity.

    Empower your team with a system that not only reduces the scramble of unplanned absences but also curtails overtime spending. With TeamSense, one company saw their expected overtime drop, pocketing $750K a year as a result. Hello ROI! 

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      Awareness changes choices. Attendance insights prevent unnecessary call-offs


      When people see their attendance stats, it changes everything. It's like a lightbulb moment: "Do I really need to call in today?" 

      Having real-time access to attendance data empowers employees to reflect on their choices before deciding to call off.

      When employees can see how close they are to hitting a threshold, like a warning, it encourages them to think critically about the necessity of their absence. This level of transparency fosters a responsible, informed workplace where every team member is more likely to contribute positively to overall attendance and productivity.

      The sooner we know about an absence, the better we can plan for it. TeamSense allows us to mitigate the impact of an absence by giving managers immediate, clear information so that no one is scrambling to figure out the schedule. We can find coverage quickly and prevent downtime.
      Cassandra Cammons

      Cassandra Cammons

      CHRO for US Operations, Clayens

      The Modern Employee Call Off "Hotline" for the Hourly Workforce

      Keep everyone in the loop with the automated employee call out system and save time. All you need is text.

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      All the Call Out Service Features You Need.

      Employee Self-Service

      Empower your team with employee self-service features anytime they need to access them.

      • No call out hotline or voicemails to deal with
      • No employee apps or company email
      • Hourly workers get immediate access to policies, procedures, and forms—all in one place
      • Send texts anytime, 24/7

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      Leave Insights & Reporting For Human Resources

      Our leave insights will help you find attendance patterns and arm you with all the call off data you could want.

      • Filter by status type, date range, location/division
      • View who has perfect attendance
      • See who has been out the most
      • Spot attendance trends impacting profit and productivity
      • Export valuable attendance reports

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      Diverse Language Translations

      Support your diverse team with 19 different language options. Available languages:

      • Akan
      • Arabic
      • Bengali
      • Burmese
      • Cantonese
      • Chinese (Simplified)
      • Chinese (Traditional)
      • Haitian Creole
      • English
      • French
      • Hindi
      • Japanese
      • Khmer
      • Kinyarwanda
      • Lao
      • Marshallese
      • Nepali
      • Polish
      • Russian
      • Somali
      • Spanish
      • Swahili
      • Tagalog
      • Ukrainian
      • Vietnamese

      Simple Integrations

      TeamSense integrates with most major HRIS providers.

      • Easily sync team member data
      • Automatically transfer attendance data into the system
      • Eliminate manual data entry

      Discover Why Customers Love TeamSense

      TeamSense Employee Call In Software FAQs

      An employee call off hotline is a phone number that employees dial to request time off, sick leave, or other unplanned employee absences. When an employee knows they will be coming in late to work or missing the entire day, they can use employee call off hotlines to report their absence. The call off number system will keep track of who has called out for the day and report that information to managers.

      Many companies are replacing their traditional call out service or their third party answering service with automated online services to enhance productivity, track employee attendance, and save time.

      The call out service is provided through the employee call off system. A traditional call out service may use an operator based call in line or a voicemail based call out service. Using this call out service allows for better frontline employee self-service and integrates with employee records.

      Because human error is inevitable with human operators, many companies are replacing the traditional hotline with automated, online call off services, like a text-based employee call off system. TeamSense automates the employee absence reporting line replacing traditional manual call in lines. This standardized method provides transparency to everyone and may help prevent a wrongful termination lawsuit should the need arise.

      Having an employee call out service doesn't have to be costly. The price of TeamSense’s employee call out system begins at $3.00 per user per month (Starter Plan). This tier includes a call off number to text, daily dashboard access, and unlimited messages.

      Our upgraded plans include additional features such as attendance insights, customized forms, and additional language offerings. The most popular plan (Pro Plan) is only $5.00 per user per month, and the highest level (Advanced Plan) is only $8.00 per user per month. You can view the complete pricing breakdown here.

      Yes. TeamSense is a self-service, automated employee call off software. Communication about employee shift scheduling and time tracking is done through text messages and phone calls. The TeamSense employee call off system does not utilize an answering service with live call out service operators but rather an automated call in line with a dedicated phone number.

      Despite not having a manual answering service to record employee call outs, the TeamSense automated employee call off service is a more effective tool to track time for the employee scheduling process and employees can still call from their phone numbers.

      This automated employee call off system supports multiple languages and translation services. Our text-based employee call off hotline will automatically provide translations for employees who speak languages other than English. This is more inclusive and efficient than a voice-based employee call off hotline to track employees call outs across the entire team.

      With TeamSense, employees text our system to call out via a quick survey. No app, no login, no tracking, and no voicemails to track absent or tardy employees. Once an employee submits the absence, the system immediately notifies the manager via text or email of the submission, including the reason code to be leveraged for entry into ADP.

      TeamSense is the easy-to-use employee absence reporting line built for the modern workforce to track employee call outs. It makes frontline management of employee call outs a breeze to submit leave requests, coordinate the team calendar, replace your old employee call off hotline, and handle leave management. Make each time an employee calls out a breeze with TeamSense's employee call out hotline and reduce lost productivity with time-stamped records so you can plan ahead. Good data for human resources and an unalterable form insures other benefits like potentially avoiding a wrongful termination lawsuit, immediate notification when an employee is out, and automating your employee call out hotline.

      No. TeamSense is a self-service, automated employee call-off software. Communication about employee shift scheduling and time tracking is done through text messages. The TeamSense employee call-out software does not utilize an answering service with live operators. However, there are employee call-off hotlines provided. Our Interactive Voice Response (IVR) works very well and can be used as a backup way to report employee call-offs.

      Despite not having an answering service to record employee call-outs, the TeamSense automated employee call-off software is a more effective tool to track time for the employee scheduling process.

      This automated employee call-off software supports multiple languages and translation services. Our text-based employee call-out system will automatically provide translations for employees who speak languages other than English. This is more inclusive and efficient than an employee call-off hotline to track employees attendance across the entire team.

      You and your team will have an easy process to avoid staffing always being a last minute emergency.

      HR teams can use the data gathered by the TeamSense employee call-out system to track employee call-outs and generate accurate time reports in place of relying on Excel timesheets for employee call-out data. These great features make gathering time, monitoring data, tracking personal days and vacation days, and managing employee time-off convenient for company managers and frontline employees. Replace your call out number, daily administrative tasks, chasing phone calls and voicemails, and following up on call center needs. Get ahead of unexpected absences, tardy employees, when an employee needs to call in sick, finding local agents to fill shifts, and conflict resolution with the appropriate protocol and managerial purposes all built into TeamSense.

      TeamSense is the easy-to-use employee call-out software built for the modern workforce to track employee attendance and find your most reliable employees to get ahead of employee absences. It makes frontline management of employee call-outs a breeze to submit leave requests, coordinate the team calendar, replace your old employee call-off hotline, and handle leave management. Make each time an employee calls out a breeze with TeamSense dedicated dedicated phone number and reduce lost productivity with time stamped records so you can plan ahead.

      With TeamSense, employees text our system to call out via a quick survey to understand the proper reason code. No app, no login, no tracking. Employee IDs are linked to their phone numbers instead.

      Once an employee submits the absence, the system immediately notifies the manager or shift supervisor via text and/or email of the submission, including the reason code to be leveraged for entry into ADP. Human resources gets complete reporting of absentee information through the online dashboard to track employee attendance data easily.

      Ditch the answering service and track employee attendance with text.

      The employee call-out line is usually answered by a human operator who gathers all the necessary information to record the reason for the call-off and document the employee's time off. Managing employee call-offs can take up a lot of your time using a traditional call-out hotline. It's better to track absent employees with a straightforward method backed by a good call in policy so everything is properly documented for record keeping should there be attendance violations or a rare event requiring substantial evidence.

      The best part about using the employee call-out system with TeamSense is that we do not require a mobile app download or login to replace your employee call-off hotline. The TeamSense call-out system validates your team members' identities by asking for their names and Employee ID and linking them to their unique phone number for future logins. Employees often push back on using an app to track their call-outs. Instead, TeamSense allows for all the functions of an employee call-off hotline without having one.

      We made it possible for frontline employees to request time off, whether day or night, work hours or not. This is convenient for hourly employees or those without easy access to a company email or computer. Their shift supervisor can also get an immediate notification through texts on their mobile phone for instant employee call-outs and time-off requests. They always have the latest employee attendance data.

      All employee call-out requests passing through the employee call-out hotline are logged in complete detail. HR staff members who administer workforce management solutions can see details of employee availability in the absence management tracking dashboard complete with all absentee information. This is easily accessible from a single-time and automated employee call-off system to save time, ensure compliant employees, and save costs on answering services.