We Value Your Privacy
TeamSense Privacy Policy
Last Updated: January 3, 2024
TeamSense, Inc. (“TeamSense,” “we,” “our,” and/or “us”) values the privacy of individuals who use our website, www.teamsense.com, and related services for employers (collectively, our “Services”). This privacy policy (the “Privacy Policy”) explains how we collect, use, and share information from or about TeamSense users (“Users”) or their devices.
This Privacy Policy applies to our website visitors and business customers, including their employees, who use TeamSense Services. Our agreements with our customers govern TeamSense processing of information collected through employee questionnaires as a service provider and data processor. If you are an employee of one of our customers and have questions about your employer’s processing of information through our Services, please contact your employer.
By using our Services, you agree to the collection, use, disclosure, and procedures this Privacy Policy describes. Beyond the Privacy Policy, your use of our Services is also subject to our Terms of Service.
Information We Collect
We may collect various information from or about you or your devices from multiple sources, as described below.
If you choose not to provide your information when requested, you may not be able to use our Services if that information is necessary to provide you with our Services or if we are legally required to collect it.
A. Information You Provide to Us.
Profile Information. Our business customers provide us with information about employees, such as names, contact information, or information about job titles and roles. In addition, our business customers can designate individuals who are eligible for “administrator” or “manager” accounts. If you are registered for one of these accounts, your email address will serve as your username, and we will ask you to set up a password.
Communications. If you contact us directly, we may receive additional information about you. For example, when you contact us for support, we may receive your name, email address, phone number, company name, company size, contents of a message or attachments that you may send to us, and other information you choose to provide. If you subscribe to our newsletter, then we will collect certain information from you, such as your email address. When we send you emails, we may track whether you open them to learn how to deliver a better customer experience and improve our Services.
B. Information We Collect When You Use Our Services.
Location Information. We do not track your location; however when you have our web pages open to use our Service, we may infer your general location information (for example, your IP address may indicate your general geographic region). We use this to protect our data from malicious access, for example.
Device Information. We receive information about the device and software you use to access our Services, including internet protocol (IP) address, web browser type, operating system version, and device type and manufacturer. We might use this data to inform product design and ensure our product supports our customers’ devices and systems.
Usage Information. We automatically receive information about your interactions with our services, such as the pages you visit and content you view, the time spent viewing our pages, and your visits’ dates and times. This information helps us understand your needs and improve our offering.
Information from Cookies and Similar Technologies. As with all web applications, we and third party partners use cookies, pixel tags, or similar technologies. Our third party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies to allow you to stay signed in from one action to the next. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services.
Please review your web browser’s “Help” file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies from the Service, you may not be able to utilize the features of the Service to their fullest potential.
C. Information We Receive from Third Parties.
We may receive additional information about you, such as company size, industry, and headquarters location, from third parties such as marketing partners and combine it with other information we have about you.
How We Use the Information We Collect
We use the information we collect:
- To provide, maintain, improve, and enhance our Services;
- To communicate with you, provide you with updates and other information relating to our Services, provide information that you request, respond to comments and questions, and otherwise provide customer support;
- For marketing purposes, such as developing and providing promotional and advertising materials about TeamSense that may be useful, relevant, valuable or otherwise of interest to you;
- To personalize your experience on our Services such as presenting tailored content;
- To send you push notifications;
- To facilitate transactions and payments;
- To de-identify and aggregate information collected through the Services and use it for any lawful purpose;
- To find and prevent fraud, and respond to trust and safety issues that may arise;
- For compliance purposes, including enforcing our Terms of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency; and
- For other purposes for which we provide specific notice at the time the information is collected.
While we collect health-related data we do not use it for any purpose beyond providing our Services.
How We Share the Information We Collect
Marketing. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. We do not rent or sell any information about you.
Vendors and Service Providers. We may share any information (except health-related data) we receive with vendors and service providers retained in connection with the provision of our Services.
Analytics Partners. We use analytics services such as Google Analytics to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources. You can learn about Google’s practices here, and opt-out by downloading the Google Analytics opt-out browser add-on, available here.
As Required By Law and Similar Disclosures. We may access, preserve, and disclose your information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety. For the avoidance of doubt, the disclosure of your information may occur if you post any objectionable content on or through the Services.
Merger, Sale, or Other Asset Transfers. We may disclose and transfer your information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our business or assets.
Consent. We may also disclose information from or about you or your devices with your permission.
Your Choices
Marketing Communications. You can unsubscribe from our promotional emails via the link provided in the emails or by emailing support@teamsense.com. Even if you opt-out of receiving promotional messages from us, you will continue to receive administrative messages from us.
Do Not Track. There is no accepted standard on how to respond to Do Not Track signals, and we do not respond to such signals.
If you choose not to provide us with information we collect, some features of our Services may not work as intended.
Third Parties
Our Services may contain links to other websites, products, or services that we do not own or operate. We are not responsible for the privacy practices of these third parties. Please be aware that this Privacy Policy does not apply to your activities on these third party services or any information you disclose to these third parties. We encourage you to read their privacy policies before providing any information to them.
Security
We make reasonable efforts to protect your information by using physical and electronic safeguards designed to improve the security of the information we maintain. However, as our Services are hosted electronically, we can make no guarantees as to the security or privacy of your information.
Children’s Privacy
We do not knowingly collect, maintain, or use personal information from children under 13 years of age, and no part of our Services are directed to children. If you learn that a child has provided us with personal information in violation of this Privacy Policy, then you may alert us at support@teamsense.com.
International Visitors
Our Services are hosted in the United States and intended for visitors located within the United States. If you choose to use the Services from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the United States for storage and processing. Also, we may transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Services. By providing any information, including personal information, on or to the Services, you consent to such transfer, storage, and processing.
Update Your Information
If you have an administrator account, you can update your profile information through your profile settings or by contacting us at support@teamsense.com.
Changes to This Privacy Policy
We will post any adjustments to the Privacy Policy on this page, and the revised version will be effective when it is posted. If we materially change the ways in which we use or share personal information previously collected from you through the Services, we will attempt to notify you through the Services, by email, or other means.
Contact Information
If you have any questions, comments, or concerns about our processing activities, please email us at support@teamsense.com.
TeamSense Mobile Communications Platform Program Privacy Policy
TeamSense Inc. (“Company,” “we,” “our,” or “us”) is committed to respecting and protecting the privacy of our users. This Privacy Policy (“Policy”), describes how we collect, use, and disclose information that we obtain through our TeamSense Mobile Communications Platform Program (the “Program”).
The Program enables our business customers to send or receive communications with job applicants, employees, contractors, consultants, officers, contingent workers, and visitors who visit the offices of our business customers via short message service (“SMS”) or multimedia messaging service (“MMS”). Your participation in the Program is subject to this Policy and our Program Terms of Service, available at: TeamSense Terms of Service.
The Information We Collect About You
The information we may obtain from you in connection with the Program may include your telephone number, geographic details regarding your phone number, the date, time, and content of your messages, and carrier name.
We may also obtain information about you from other sources, such as from our business customers. We may associate this information with other personal information we have collected about you.
How We Use Your Information
The Program allows our business customers to contact you and provide you with access to surveys, forms, checklists, messages, videos and other customer content, or instructions on how you can respond to a job posting published by one of our business customers. We may use the information we collect from you to contact you and to administer the Program. We may also use your information, including your personal information, to comply with legal obligations, where we believe necessary to investigate, prevent or take action regarding illegal activities, or to fulfill any other purpose for which you provide the information.
How We Share Your Information
We may share your information, including personal information, with our business customers that enroll in the Program. We may also disclose the information we collect from you:
To vendors, service providers, contractors, agents, or other processors who perform functions on our behalf.
In response to legal process, such as to comply with a law, judicial proceeding, court order, or other legal process.
When we believe it is appropriate to disclose your information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.
We will not share your personal information with anyone, except our business customer who is your employer or potential employer, for SMS purposes.
We may also use and share aggregate or de-identified information about users with third parties for marketing, advertising, research, or other purposes.
Security
We have implemented reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration and destruction. Please be aware that despite our efforts, no data security measures can guarantee security.
Notice Concerning Children
Our Services are not designed for children under thirteen (13). If we discover that a child under thirteen (13) has provided us with personal information, we will delete such information from our systems.
Access to Your Personal Information
You may modify or delete personal information that you have submitted through use of the Services by contacting us via the information provided in the Contact Us section below.
Changes to this Policy
This Policy is current as of the Effective Date set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on our Site.
Contact Us
If you have questions about the privacy aspects of the Program or would like to make a complaint, please contact us at:
TeamSense Inc.
11700 Mukilteo Speedway
Ste 201
Mukilteo, WA 98275