About the webinar

Most manufacturers treat attendance as an HR metric. Toyo Tires treats it as operations data. 

In this live customer spotlight, Mia Williams shares how implementing TeamSense didn't just fix a retention crisis, it gave their entire leadership team a new way to see the shop floor: call-off patterns connected to production costs, absence data driving forecast accuracy, and reliability scores feeding directly into performance reviews. 

Who should attend: 

This session is designed for plant managers, ops directors, and COOs, and HR leaders. The conversation is better when both sides of the house are in it.

About the speakers:

Mia Williams, HR Leader, Toyo Tires Mia leads human capability and capacity at Toyo Tires with a core belief: every people problem is a math problem. Her work sits at the intersection of HR policy, workforce data, and operational performance — and her results prove it.

Devin Frosheiser, Director of Industry Strategy & Community, TeamSense Devin works with manufacturing and logistics teams on the workforce communication and attendance strategies that drive real operational outcomes.

Things you’ll learn

Attendance data can directly inform production forecasting and overtime planning

Real-time absence visibility enabled a COO-approved community engagement program

Why Ops and Finance teams win when they own attendance availability