See what shifts look like with TeamSense

Accountability & Policy Compliance

Industrial Equipment HR

“We had employees who called in and then still showed up on time to work because the system said, 'Do you realize you've called in three times already?' They hadn't really put a number on it.”

Retention & Turnover

Auto HR

“We were losing 50 people a month. Now we're down to 18, maybe 20. We were very much overstaffed because we were anticipating that our turnover would look a certain way, and now it's significantly dropped.”

Absenteeism

Industrial Equipment HR

“Our Savannah Assembly Center states they've had a 50% reduction in absenteeism simply because of the accountability of employees actually having to call in and knowing that their absence is being tracked more consistently.”

Employee Experience

Logistics/Distribution HR

“Our second shift has a little bit more support right off the bat. I was getting calls at 11:00 at night. We're seeing a lot less of that because they're able to text that question and get an answer right away.”

Time savings

Logistics/Distribution HR

“We went from answering the question 'how many points do I have?' about a hundred times a week to I cannot remember the last time I've answered this question since we launched.”

Legal Risk

HR

“We're a union shop. Contractually there are certain things we need to do to stay compliant with our union contract. TeamSense Communicate has helped us reach every employee.”

Employee Experience

Industrial Equipment HR

“At 3:00 AM we sent out a message to all employees: 'Slow down, take your time. If you can't get to work, call in. We're not counting tardies. We just want you to get here safe.' Employees were really surprised. Like, okay, they really do care.”

Adoption

Logistics/Distribution HR

“We had everybody in the company text in a question at our all-hands meeting. I forced them to see how quick of an answer they were able to get. They've not looked back since.”

Implementation

HR

“It is so easy to use. I could hand this off to anyone if I were to step away from my job. It is easy to onboard new people into it, which is super helpful when I'm hiring 20 or so people a week.”

Employee Engagement

Auto HR

“TeamSense has made me become a better leader. It really made me want to put the humanity back in human resources.”

Overtime reduction

Auto HR

“In the department with the most overtime, we were able to reduce our overtime hours by 30%. And the other piece is it increased morale.”

Legal Risk

Food & Beverage Operations

“I constantly heard, 'I wasn't told I had to come in.' So we required everyone enrolled into TeamSense during onboarding. Now I have a timestamped, documented conversation. It's the reason we've been able to win some of our unemployment claims.”

Implementation

Food & Beverage HR

“The greatest surprise that really knocked my socks off is your team's ability to seek feedback from us as clients and improve on whatever it is we were needing.”

Implementation

Industrial Equipment HR

“From the point we signed our final contract to go-live was less than 90 days. In 20 years of HR, of all the implementations and change management I've led, TeamSense is easy and fast.”

Overtime reduction

HR

“On Saturdays if they have to cancel overtime at a union facility, if someone shows up you got to pay them. So it's nice to be able to say, 'Hey, don't come in.'”

Implementation

Logistics/Distribution HR

“I never pictured us using AI in this way. It was not on my bingo card for 2025 that I would be launching an AI specifically built around getting open enrollment done effectively and efficiently.”

Overtime reduction

Auto HR

“As a result of being able to reduce the amount of overtime and have more presenteeism and greater reliability, we were able to pay out our gain share. It benefited our entire hourly workforce.”

Overtime reduction

Auto HR

“We were hemorrhaging overtime dollars just to make production because we never knew how many people were going to be out.”

Safety

Food & Beverage HR

“We set up a 'mark yourself safe' communicate so that if we had a tornado strike or a fire on site, we can send a mass text saying 'Hey everybody, mark yourself safe.'”

Safety

HR

“We had a situation where there was a shooting on the street in front of our factory. The road was blocked off and nobody knew how to get in. Being able to push a communication first thing in the morning would have been super useful.”

First hour productivity

HR

“We probably saved roughly around an hour every day just in setup. We were setting up and starting machines 30 to 45 minutes after the time we had expected.”

Planning

HR

“When an employee texts in if they're running late, it immediately sends it to the supervisor, it's available in the dashboard, and it also updates our time and attendance system. That's actually a benefit I didn't even think about.”

Integrations

HR

“Our payroll system is ADP. We turned on our API, and that gives my IT team the ability to build any API they want. We have everything we need in the two systems.”

Integrations

Industrial Equipment HR

“We needed to integrate TeamSense into our HRIS so that when people would call in it would automatically flow over to the time sheet. That quickly won over our supervisors.”

Legal Risk

Operations

“In a union environment, about everybody being offered overtime consistently and fairly, now they'll have a record of what was offered and then what was accepted or refused.”

Legal Risk

HR

“We would have somebody on a radio and it would be like 'Caroline has the sniffles.' That's protected information you don't want going across the radio. TeamSense is really starting to control where things are for each person.”

Employee Experience

HR

“Before TeamSense, all of our points were sitting in an Excel spreadsheet. Now people can just text 'points' into the TeamSense number and it gives them their balance right there.”

Overtime reduction

TeamSense

“Text messages are going out saying 'here's the overtime hours available' and employees are clicking to say what their availability is. All of that's happening through a quick workflow through text message.”

Planning

Discrete manufacturing HR

“It makes that shift start so much easier to know, 'Oh look, we have 47 people out today, how are we going to adjust accordingly.' It just made it so much smoother.”

First hour productivity

Discrete manufacturing HR

“Every 10 minutes our time and attendance system updates the employee time cards from a file feed from TeamSense, which is giving our operations team basically live data. At shift start they can immediately clock in, run a report, and see who's going to be out and immediately know where to reassign people.”

Accountability & Policy Compliance

Building materials HR

“I can see if they used TeamSense, I can see when they attempted to use it. So I know whether or not they legitimately are following the policy. We really didn't have that before.”

Time savings

Discrete manufacturing HR

“The supervisors are constantly getting asked about point balances, which disrupts them. They want to help the employee, but they'll have to go over to their desk instead of being on the floor. They're not going to have to do that anymore. It's all going to be quick at their fingertips.”

Reach & Communication

Building materials HR

“It was one of these aha moments where I'm like, oh, a texting platform. Well, my dentist texts me. Why can't I text employees?”

Implementation

Discrete manufacturing HR

“It was honestly, in my 40 years of work, the easiest tool ever to implement. The support team was amazing. On go-live day I logged in at about 3 in the morning because the shift started at 5, and I couldn't believe how many employees were using it correctly on day one.”

Workforce inclusivity

Discrete manufacturing HR

“Being able to just flip that into Spanish or Laotian, it's great. It makes them feel part of the team, where sometimes not knowing the English language can be a barrier, and it's not a fair barrier. Some of our best employees just don't understand English.”

First hour productivity

Building materials Operations

“At the end of the day it saves time, it's affordable, it gets us to the point where we're running production at startup as opposed to scrambling. Time and money, it just saves all the way around.”

Absenteeism

Discrete manufacturing HR

“Our AWOL count, honest to God, it cut almost completely in half if not 60%. It was the accountability. They tried to say 'we called and it didn't acknowledge it,' and we got to prove to them on paper. You called, but you never finished it. You texted TeamSense, but you didn't complete the form. Then they had nothing to stand on.”

Employee Engagement

Auto HR

“If we have someone that looks like they're going to be a no-call no-show, we can go in there and send them a text saying 'You're getting close to that cutoff. Is everything good?' That brings in the human factor and reinforces that we do care.”

Reach & Communication

Discrete manufacturing HR

“We did a focus group and the vendor they used to announce it, the acceptance for our floor was not good. So I said, should we try TeamSense? We sent that out and we got more than we needed for the focus group instantly. It was amazing.”

Time savings

Auto HR

“Prior to TeamSense, our employee engagement surveys would have been very pen and paper. Now we can send out a survey and export results and we're done. The time management difference is huge for our department.”

Accountability & Policy Compliance

Discrete manufacturing HR

“It changed the culture pretty quickly. It also holds the supervisors accountable too, because before, the supervisors would say 'I don't remember if they texted me.' They don't have names on the cell phone for these 1,500 employees who are randomly texting them. Now it comes in and it clearly shows the name.”

Legal Risk

Auto HR

“Before TeamSense, we had to say 'Hey, I need you to show me your phone and show me that you dialed the call-in number.' A lot of times they'd say 'I was using my brother's phone' or 'my neighbor's phone.' Since we started the program I haven't had to do that once.”

Reach & Communication

Hospitality Executive

“We just implemented a new form and sent that out to all team members based on the communication platform within TeamSense. That was a very manual process up until right now. We were setting up ticket desks at each of our locations for several days.”

Absenteeism

Hospitality Executive

“We're sitting at probably a 15 to 20% decline in total attendance infractions. In a business like hospitality, 90 to 95% of the time if someone calls out, that needs to be covered by someone.”

Adoption

Hospitality Executive

“We had a significant amount of apprehension around the rollout. Less than 1% of our entire team struggled with adoption. The first time somebody used it they realized how easy it was.”

Reach & Communication

Hospitality Executive

“Discovering all the new and unique ways that we can use a communication tool for the communication piece of TeamSense, not necessarily the attendance side, has been very exciting for our team because we didn't have a two-way text platform.”

Safety

Building materials HR

“We did active shooter training a couple weeks ago and TeamSense was definitely a part of it. I'm going to put it into our crisis manual as part of the process too. That was something I didn't necessarily think about at implementation.”

Implementation

Building materials HR

“I wish all of my in-plant implementations were this easy. Even from the documentation that you guys needed in the beginning, filling out that spreadsheet was not an issue. Minimal information needed to get us up and running.”

Legal Risk

Hospitality Executive

“We've seen about a 50% decline in the dispute resolution process being initiated for attendance violations because now the transparency and the trackability is really unquestionable.”

Implementation

HR

“It was easier than I expected. All the things I was concerned about were not an issue. I probably should have given my plant a little bit more credit.”

Time savings

Hospitality Executive

“We're going to reduce the labor required to achieve that by probably 80 to 90%, which I'm very thrilled about.”

Adoption

Hospitality Executive

“We adopted the platform and communicated it out as the sole way to communicate absences and tardies to our team. It is now at 100% utilization.”

Employee Engagement

Auto HR

“The amount of product we're producing is almost double the amount of product we were producing at this time last year. That's one of the key measures of whether engagement programs are working.”

Retention & Turnover

Auto HR

“We've seen a 50% reduction in no call, no shows. Our biggest driver for turnover has been no call no shows. We've seen a huge reduction in turnover because of that.”

Planning

Food & Beverage Operations

“An employee had been waiting on the previous call-off center for maybe 45 minutes. They hung up and directly called one of our assistant managers to complain. Now we already have that call-off first thing in the morning so we can cover it before we even have to go down and place people.”

Data & Reporting

Auto HR

“We can go to any date range that we want and run reports. If absenteeism was really high in July, we can go back and evaluate what those call-ins were. That has helped tremendously.”

Absenteeism

Food & Beverage Operations

“Probably about 200 calls in a day, but maybe half of those came through to us. Everyone in the office was accepting a phone call to take a call-off, and there's not enough people to handle 200 people calling to log all that.”

Adoption

Auto HR

“Our shop floor population don't have company emails. Text message is just the communication channel that they prefer. That's been huge for us.”

Time savings

Discrete manufacturing HR

“Production supervisors, it's improved their job quality. They don't have to trace back all of their text messages from employees confirming dates. For the employee, it takes a minute or two. It's not like they have to sit there and go back and forth with messages with their supervisor.”

Planning

Auto HR

“It's opened up the gaps between Human Resources and the managers and supervisors on the floor. They actually have the visibility, and that helps them plan for their day. That is huge.”

Legal Risk

Discrete manufacturing HR

“When you are doing disciplinary notices, it has to be accurate, it has to be objective. We were able to pull this information right from TeamSense. It really showed a pattern of behavior. If we didn't have TeamSense, it would have been hours worth of work. With this, it was a matter of minutes.”

Planning

Auto HR

“The huge selling point is being able to get that real-time data and say hey, we have 10 call-ins today, we need to take action now. It's allowing us to be somewhat proactive in a reactive state.”

First hour productivity

Building materials HR

“I believe and I think our production managers do too that first hour is kind of our golden hour. You've got to hit your production rates that first hour otherwise you're behind the rest of the day. It's difficult to catch up. That's what TeamSense enables us to do, to get line of sight early on, where do we need to fill the gaps and get us running right off the bat.”

Legal Risk

Industrial Equipment HR

“When an employee calls in and they select FMLA, we've got our language programmed to give them our third-party administrator's phone number. Just when we think our supervisors are the best we can train them, they're not that good when they get a phone call at 4 AM.”

Planning

Discrete manufacturing Operations

“If I don't make personnel shifts until 7 o'clock and shift starts at 5, I lost two hours. You can bleed time really quickly without even knowing it. Time is either capacity to fill customer orders or lost productivity.”

Absenteeism

Industrial Equipment HR

“Our Savannah Assembly Center states they've had a 50% reduction in absenteeism simply because the accountability of employees actually having to call in and they know that their absence is being tracked more consistently.”

Data & Reporting

Food & Beverage Operations

“This year is the first year we've put together a regression model to see the predictions of call-offs. Seeing the accuracy from TeamSense data is really great and hopeful.”

Data & Reporting

Building materials HR

“At any given point in time I can just pop in there, put a date range in, and forward our absentee rates for whatever period of time they're looking at. For me it's invaluable. I've got data at my fingertips.”

Safety

Building materials HR

“We had an electrical outage and had to delay the start of our third shift. With 300 employees, doing that quickly, the system was extremely beneficial. Back in the day it's calling the TV station or a radio station. Those options are just not viable.”

Reach & Communication

Industrial Equipment HR

“For most of our communications through COVID we used an old voicemail box. I had to fit the update into 90 seconds. Plenty of times we recorded it and sped it up trying to fit all the information in. TeamSense's two-way communication has really been a game changer.”

Overtime reduction

Discrete manufacturing Operations

“We're using TeamSense starting this week for overtime. To tell a group of employees what the hours are going to be and have them report back which days they're going to work the overtime.”

First hour productivity

Building materials HR

“I would say an hour or two a day we're saving. The bigger cost savings is we're running those lines with a full team quicker than what they would be if they were still calling the managers directly. We're just reacting much quicker.”

Employee Experience

Discrete manufacturing Operations

“Our Union actually saw this as a way to make that communication touch point easier for employees. It's hard to argue against something where the sole purpose is to make it easier for your employees.”

First hour productivity

Logistics/Distribution HR

“One of our locations had a very antiquated call-in feature. The floor supervisor would find out two hours after shift started that five people weren't coming in. Knowing what you're walking into is a huge part of being successful for that day.”

Planning

Discrete manufacturing Operations

“We have a piece of equipment that's our bottleneck for a critical process. Two operators had planned time off and the third got in a car accident on the way to work. He texted TeamSense at 4:30 in the morning. We knew before the shift even started that we had a big problem and already had the wheels rolling to find a replacement.”

Adoption

Discrete manufacturing Operations

“There was one older guy in shipping who said he would retire before he'd do anything other than call the guard. A couple younger guys got him set up. Guess who actually called out using TeamSense a month later.”

First hour productivity

Discrete manufacturing Operations

“On my cell phone right here I can tell you who reported an absence this morning, what type of time they want to use, how to code it. The last text I got was at 4:32 and our shift starts at 5. I knew when I was driving in who was not going to be here today.”

Planning

Hospitality Operations

“For us, attendance and reliability is just so crucial. We care for animals on a very time-specific schedule. They have to get fed at a certain time, they need medications, they have to go out. Having that visibility allows us to move pieces around because they can't wait.”

Employee Experience

Industrial Equipment HR

“Supervisors were getting those calls when they were taking days off or at 3 or 4 o'clock in the morning. Sometimes they could read their chicken scratches if they remembered to take notes. TeamSense allows them to even have a life outside of work.”

Accountability & Policy Compliance

Food & Beverage HR

“He's no longer having a Friday or a Monday where there's 10 to 13 people calling off at a time in his one factory. You can really see the difference of what the points are doing by forcing people to be accountable.”

Accountability & Policy Compliance

Food & Beverage HR

“I think the transparency helps promote the accountability piece. If I know where I stand then I'm going to take that on, it's on me to manage that. There's accountability on both sides and you still allow for that human empathy side too.”

Workforce inclusivity

HR

“One of the biggest challenges for us was that a majority of our population is Latino. The communication barrier was a challenge. With TeamSense we were able to have those multiple languages for them.”

Absenteeism

Food & Beverage HR

“We've probably only terminated about maybe 30 to 40 people and our company goes from about 720 employees and then we double during our campaigns. Losing only 30 people for attendance is pretty substantial in our world.”

Absenteeism

HR

“We used to have multiple people out multiple days a week. Now it's maybe one or two every other week.”

Implementation

Discrete manufacturing HR

“I like the fact that it is customizable to any organization. We were able to tailor it to exactly what we needed and narrow it down on the simple things we wanted to implement first and go back and revisit it.”

Implementation

Auto Operations

“The actual rollout was very easy. We did the first four sites very seamlessly. From an execution standpoint, this is about as close to flawless as one can get.”

Workforce inclusivity

Auto Operations

“Those employees out on the floor whose primary language isn't English, you can have them do their call-off in Spanish. For a lot of our sites in southeast Michigan we have a very heavy Arabic population. Being able to accommodate those has made a difference in the culture where people feel more included.”

Reach & Communication

Auto Operations

“We didn't go into it thinking we need to be able to mass communicate with our employees. But the team absolutely loves it. If you go into the communication tab you'll see the sites are constantly communicating in some capacity.”

Employee Engagement

Consumer Goods HR

“We found through the culture survey that what the employees were saying were the issues were not the issues that we thought that we had. It really bridged that gap.”

Employee Engagement

Consumer Goods HR

“We can't really build great engagement programs if we don't know where we're disengaged. It wasn't guesswork anymore. It was just a game changer for us in terms of really being able to understand the data.”

Legal Risk

Consumer Goods HR

“We've even used it when disputing unemployment claims. Here's the data from TeamSense. Yes they did this, no they didn't do this, here's where they've used it before. They cannot say they didn't know how.”

Legal Risk

Consumer Goods HR

“TeamSense is an impartial system. It's not something where somebody might say 'I know that HR person didn't like me and they must have deleted the voicemail.' TeamSense takes all of that out of it from both an HR perspective and from an employee perspective. It's either there or it's not.”

First hour productivity

Consumer Goods HR

“The system spoke for itself. Operations immediately saw the value. How quickly can we get this rolled out? I don't think we could implement it fast enough.”

Adoption

Building materials HR

“This concept was very new. There was hesitation. We're like, 'Hey, you don't have to call in anymore, you just text.' They're like, 'What do you mean, text who?' But now nobody really wants to go back. The amount of time it takes versus having to go through the IVR is so much quicker, it's incredible.”

Employee Engagement

Building materials HR

“We've really been trending in a very positive direction in our survey results. People are feeling like they have a voice in the company, that they're being communicated to, and that they have channels to connect to the company that they didn't have before.”

Employee Engagement

Consumer Goods HR

“When someone quits they don't want to fill out the paper, they don't want to do an exit interview with HR. But they'll be really honest in those communications when they're not sitting and looking at you face to face. And that's what we want to hear. What could we do better?”

Implementation

Auto HR

“The actual rollout was very easy. We did the first four sites very seamlessly. From an execution standpoint, this is about as close to flawless as it gets.”

Workforce inclusivity

Discrete manufacturing HR

“Being able to just flip that into Spanish or Laotian, it's great. It makes them feel part of the team, where sometimes not knowing the English language makes them feel left out.”

Time savings

Auto HR

“The less time you're spending building manual spreadsheets, the more time you have to be human and walk the floor.”

First hour productivity

Building materials HR

“The first hour is our golden hour. You've got to hit your production rates that first hour or you're behind the rest of the day. TeamSense gives us line of sight early on, where to fill the gaps and get running right off the bat.”

Overtime reduction

Auto HR

“In the department with the most overtime, we were able to reduce our overtime hours by 30%. And the other piece is it increased morale.”

Absenteeism

Industrial Equipment HR

“Our Savannah Assembly Center had a 50% reduction in absenteeism simply because of the accountability.”