For Frontline Teams

Every employee already has the tool. It's the phone in their pocket.

They text or call to report an absence, in their own language. No app to download, no password to forget, no training to sit through, nothing to roll out, nothing to chase.

Every employee already has the tool. It's the phone in their pocket.

100%

adoption.

No app, no login, no training.

150

languages

Every message and form, auto-translated.

Text or call

works on any phone

Smartphone or not, every employee is in.

+17%

Increased eNPS

95%

Workers prefer text

15 Sec

Average call-out time

The workforces that already run on TeamSense

Hr saint gobain Ops magna Yanfeng logo Homepage pella Agco logo Ops agco 1 Ops kenco Martinrea logo Azek exteriors

I don't have to wait until I come back to work, standing at a time clock, to know how much vacation or sick time I have. I can be anywhere in the world and know what I've got in front of me.

Frontline employee, National food manufacturer
The direct connection to the people who keep production running.

The direct connection to the people who keep production running.

Hourly employees run the line, drive the forklift, and build your product. Your company can not be successful without a frontline crew, yet they're the hardest to reach.

No computer. No company email. No company phone. For decades, the technology was built for employees with desks, and the floor got skipped.

Frontline teams use to text TeamSense, in their language, on the one device they already carry. Call-offs become easy, so they happen. Your contact list auto-updates every time someone texts from a different number. The same connection carries attendance, the company news they used to miss, the answers they waited days for, and gives them a voice. It’s the first time anyone built technology for them.

Frontline employees can't wait for answers.

Frontline employees can't wait for answers.

A frontline shift runs bell to bell. You get fifteen minutes. You use the bathroom, grab a coffee, say hey to your friend, and get back on the line. When you need an answer, you need it right then. Nobody wants to spend a break standing in line outside the HR office to ask one question.

Employee Answers gets you what you need in seconds, in your language, from company policies. The break stays a break, and you get your time back.

I might not feel good that day, so I look at my points and tell myself, you need to go to work. As a single mother of two, that's one less thing to worry about. And if my points are ever wrong, it's one conversation, not my whole day.

Frontline employee, National food manufacturer

Everything happens in one text thread.

No app store, no onboarding. Employees save one number, and that's the whole setup. From there, every capability shows up the same way, as a text, in their language:

Attendance, in seconds.
Text in, pick a reason, done. The average call-off takes about 15 seconds (TeamSense data). They see their points balance before they decide, so there are no surprises. The same call-off works over an automated phone line.
Points balance in text.
Vacation and sick time appear with a simple text. No need to log in anywhere or wait until they're in front of the time clock.
Immediate answers.
From open enrollment to site information – they text it and get an instant answer, in their language, from your policies and knowledge bases.
Company communication.
Shift changes, weather delays, safety alerts, open enrollment reminders. The updates that used to reach half the floor at best, land as a text they actually read.
Workflows that reach everyone.
OT sign-up, shirt size, mark yourself safe, a pulse survey. Workflows that used days to complete can be shared and collected in a couple of taps.
Attendance, in seconds. Points balance in text. Immediate answers. Company communication. Workflows that reach everyone.

Every one of these reaches employees right in their phone.

Your workforce management system has an app. The floor never downloaded it.

Your workforce management system has an app. The floor never downloaded it.

The production floor doesn't have time for app downloads, logins, and training on apps they never really wanted on their phone to begin with. Your workforce system app gets in your way reaching your teams, leaving you guessing.

TeamSense is built on text because we've been on the floor and know that's the only channel that works. When there's nothing to learn, there's nothing that stands between you and your entire workforce.

The whole workforce, included.

The whole workforce, included.

Translation runs automatically on everything TeamSense does: call-offs, company messages, workflows, and Employee Answers, each in the employee's preferred language across 150 languages. Works over text or an automated phone line. Nobody gets left out because of a device or a language.

Employees whose primary language isn't English can call off in their native language. We have a heavy Arabic population. Being able to accommodate them made a difference in the culture. People feel more included.

Buyer Yanfeng
The connection layer between you, your employees, and your systems.

The connection layer between you, your employees, and your systems.

The employee experience is the foundation every TeamSense customer starts with. Because it reaches everyone, HR can run attendance and answer questions on it, and Operations can see who's actually on site before the shift starts. Same single text thread for the employee, a complete picture for the company. And because employees call off through that same thread, their phone numbers stay current, so the company can always reach them.

Pella's workforce adopted it in a week.

Pella's workforce adopted it in a week.

Pella rolled TeamSense out across the floor with no app, no logins to manage, and no training sessions to schedule. Employees picked it up week one, and supervisors got hours back every week instead of chasing call-offs.

Why text?

Employees don't want a company app on their personal phone. They don't want one more login, and they don't want their employer watching where they go. Text solves all of it. Nothing to download, no account to manage, no worry of location tracking. No worry of big brother.

Up and running in weeks, not months. No app rollout, no employee training, 100% adoption from week one.

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