Fix the root cause of No-Call No-Show with help from TeamSense
September 30, 2026 — TeamSense Forms is now available to customers. With Forms, HR and operations teams can build and send forms over text, without asking employees to download an app, create an account, or use company email.
Think about an open shift. A supervisor needs to find out who can cover it, but the request goes into a group text, and the replies have to be sorted out by hand. With Forms, the team can send an overtime sign-up to the employees who should receive it and review their responses in TeamSense.
Forms that know who they’re going to
Most form tools give you a link and a list of answers. TeamSense Forms uses the employee phone numbers, rosters, and supervisor relationships already in TeamSense. You can send a form to a specific group without building a separate contact list, and responses come back connected to employee information your team already uses.
Employees can also request a form themselves. With keyword access, someone can text a term such as OVERTIME to get the form they need.
Build it, send it, and follow up
Forms is self-service, so teams can create and update forms as their needs change. The builder supports custom questions, question ordering, and branching logic. Teams can start with a template or describe what they need in plain language and use the AI-powered builder to create a first draft.
Once a form is ready, TeamSense can translate it into the languages your organization has enabled. Access controls help keep forms available to the right employees or sites. When someone submits a response, notifications can go to an administrator, the employee’s manager, or an external email address. Teams can also see how many forms were sent, response rates, completion time, and aggregated answers.
That opens up uses well beyond overtime. Teams can use Forms for open shift sign-ups, safety checks, incident reports, policy acknowledgments, new-hire check-ins, employee availability, and maintenance requests.
Available now for TeamSense customers
Forms is included in TeamSense, with no additional purchase or price increase for this release. The AI-powered builder is included on every plan. Basic can publish up to two forms; Action and Enterprise plans can publish unlimited forms.
If you’re a customer, your customer success manager can help you choose a first process to move into Forms. If you’re evaluating TeamSense, request a demo to see how Forms and Attendance work together for a frontline workforce.
About the Author
Sheila Stafford, CEO & Co-Founder, TeamSense | Former Manufacturing Leader at GM, Whirlpool, and Fluke
Sheila Stafford is CEO and co-founder of TeamSense. Before launching TeamSense in 2020, she built her career inside manufacturing, starting as a manufacturing engineer at General Motors and later leading teams and product work at Whirlpool. She also served as a general manager at Fluke, where she led the Industrial Imaging business.
That background shapes how she writes about manufacturing operations, absenteeism, frontline communication, and workforce visibility. Stafford has worked close to plant operations, supply chain, product development, and the day-to-day realities of frontline teams. At TeamSense, she works directly with manufacturers on attendance and communication challenges, and her work has also appeared on Forbes Business Council.
