Delayed or understaffed shift starts can quietly erode manufacturing performance, creating downstream impacts on throughput, utilization, and overall equipment effectiveness.
In this TeamSense customer spotlight, Cummins outlines how it simplified call-offs and frontline communication using SMS-based workflows. Nick Quattropani, Senior HR Generalist at Cummins Valvetrain Technologies, shares how eliminating translation gaps and process friction improved reliability across an aging workforce while providing earlier insight into staffing shortfalls before they affected production.
This session delivers practical, real-world lessons for improving shift starts, reducing operational variability, and sustaining consistent performance across manufacturing environments.
Key Takeaways
- Understand how unreliable call-off processes contribute to lost utilization and downstream OEE impact.
- Learn how Cummins improved workforce reliability by simplifying call-offs and frontline communication.
- Explore how earlier insight into attendance gaps enables faster response before shifts fall short.