Does your attendance reporting and frontline communication rely on voicemail lines or text chains, creating manual work and information silos? These methods create daily friction and latent operational risks, whether it's pre-shift administrative load, limited visibility, delayed staffing decisions, or supervisor burnout and attrition.
In this TeamSense customer spotlight, Cummins will share how it simplified call-offs to eliminate hours of review every week and improve shift-level visibility across a 24-hour manufacturing environment. Hear Nick Quattropani, Senior HR Generalist at Cummins Valvetrain Technologies, explain how moving to text-based absence reporting gave supervisors real-time insight into attendance across entire shifts.
Nick will also cover how Cummins uses SMS to deliver targeted communication to frontline employees, including weather-related updates and time-sensitive announcements, while respecting union requirements and employee privacy. Hear how they passively maintain reliable contact information and deliver essential information to the right team members, on time, every time.
Learn how to take a more proactive approach to managing workforce needs without creating additional work for supervisors or frontline employees. This session offers practical lessons for manufacturing leaders looking to reduce tedious, repetitive tasks while improving visibility before shift start.
Key Takeaways
- Understand how unreliable call-off processes contribute to lost time.
- Learn how Cummins improved the employee experience by simplifying call-offs and frontline communication.
- Explore how earlier insight into attendance gaps enables faster decision-making.
Webinar Length:
30 mins