How does a global leader in plastics manufacturing maintain operational excellence across multiple sites during a major acquisition? In this TeamSense Customer Spotlight, Cassandra Cammons, CHRO for U.S. Operations at Clayens, joins Rob Balena to discuss the digital transformation that allowed their HR team to move from reactive firefighting to strategic labor planning.
The Challenge: Scaling Culture and Data Across Multiple Plants
Before the integration of TeamSense, Clayens faced the complex hurdle of unifying attendance data across disparate locations. This challenge was amplified during the acquisition of Parkway, where maintaining clear lines of communication was vital to retaining talent and ensuring a smooth transition.
Fragmented Visibility: Lack of a centralized dashboard made it difficult to compare attendance trends between different manufacturing plants.
M&A Friction: The need for a "single source of truth" to communicate company-wide updates during a period of organizational change.
Manual Labor Planning: Relying on lagging indicators to make staffing decisions, often leading to overtime spikes or production delays.
Key Insights: From Acquisition to Optimization
1. Navigating M&A with Transparent Communication
Acquisitions are often met with employee anxiety. Cassandra Cammons explains how Clayens used TeamSense as a "digital bridge" during the Parkway acquisition. By using a text-based, app-free communication channel, they were able to reach 100% of the new workforce instantly, ensuring that critical integration updates were received and understood by every frontline worker.
2. Multi-Site Onboarding at Speed
One of the most impressive takeaways from this session is the "simultaneous rollout" strategy. Clayens successfully onboarded TeamSense across multiple U.S. sites at once. Cassandra shares the "tips and tricks" that allowed them to achieve a seamless implementation, proving that digital transformation doesn't have to be a multi-year slog to see a return on investment (ROI).
3. Actionable Intelligence for CHROs
Attendance data is only as good as the decisions it informs. The webinar explores how Clayens analyzes trends—such as shift-specific absenteeism or seasonal patterns—to optimize labor planning. This allows the HR team to proactively address staffing gaps before they impact the bottom line.
What You’ll Learn in This 60-Minute Session
The CHRO Playbook: How to elevate attendance tracking from an administrative task to a strategic HR program.
Rapid ROI: The specific steps Clayens took to ensure their team embraced the new technology from Day 1.
Standardizing Integration: How to use TeamSense to create a consistent "Employee Experience" across newly acquired facilities.
Frequently Asked Questions
How did Clayens handle the "tech-shyness" of a traditional manufacturing workforce? Cassandra discusses how the SMS-based nature of TeamSense removed the fear of "new software." Because employees didn't have to download an app or manage a password, the transition felt natural and non-intrusive.
Can this system scale to international operations? While this spotlight focuses on U.S. operations, the discussion touches on the scalability of the platform and how its multilingual support is a prerequisite for global manufacturing leaders like Clayens.
Move from Manual to Modern
Clayens International’s success demonstrates that with the right tools, HR can be the engine that drives operational efficiency. Watch the replay to learn how to turn your attendance data into a competitive advantage.
Webinar Length:
60 mins
