The ability to communicate in multiple languages has been a huge benefit.

- A 5-Star Review on G2


  

Employee Communication Platform

Internal Communication Improves When Employees Have the Right Tools

Managers, supervisors, and team leaders need to understand that hourly employees not working out of the office have different technological needs in terms of internal communications. Here are several examples that set them apart from on-site office workers:

  • They do not have access to a company computer.

  • They rarely have access to an email address, a team chat app, video calls, or a file-sharing service.

  • They do not have access to a traditional internal communication tool like Google Calendar, Google Drive, or Microsoft Teams for online meetings.

  • They prefer not to keep track of multiple login usernames and passwords.

  • They prefer to avoid using employee communication apps unless necessary.

70% of employees favor text¹ as one of the best internal communication tools. Not surprising since texting is more convenient than audio messaging or voice mails outside the office. Thus, instant messaging is a solution to improve internal communication for hourly employees working offsite. After all, they do not want to be hassled by video conferencing, file sharing, and social network apps just to be updated on company news, corporate communications, and other happenings in the office.

How to Communicate with Employees Through Text

When you send messages through the TeamSense internal communication tool, your managers, supervisors, or team members receive them through text. No internal communication app download is required.

Customize what you send, who you send it to, and when the message is received. Here are some examples of how TeamSense instant messaging helps increase employee engagement.

  • Notify your team about a shift location change or inclement weather.

  • Send out company-wide employee surveys through text.

  • Communicate employee benefit changes with a link to the employee self-service portal.

  • Send pre-scheduled messages on important dates like holidays, birthdays, and company anniversaries.

  • Augment project management tools with coordinated team communication and task management.

  • Give out employee recognition awards for those who are working out of the office.

Let workers pick up an extra shift when a team member calls out or when a job opening has yet to be recruited for.


"It's Just Like Texting"

It's just like texting... You just send a message to this phone number and it sends back easy, quick responses that will just send straight to your manager and also go into a database.

- Dominic DeMino, Team Lead in the Service Department, Industrial Scientific

Team Crisis and Safety Communications - 'Mark Yourself Safe'

Effective team communication is most valuable during times of crisis. It is the responsibility of HR to make sure that every employee is accounted for in emergencies. When everyone is in the office, it is easy to do. But what about those who are offsite?

The TeamSense internal communication tool has a "Mark Yourself Safe" feature for these situations. Admins can send a text message to their employees asking for an update without the requiring a communications app installed on their phones. Where are you? Are you safe there? These alerts pass through instant messaging, which enables employees to respond faster. Make sure that your company is equipped with effective communication tools to keep track of your workforce, even the ones working on hourly or seasonal contracts.

Here is how TeamSense maintains reliable communication channels during emergencies:

  • Admins can manually send the text to employees and wait for a response.

  • Team members can also text “Safe” to their company's TeamSense phone number to proactively mark themselves safe.

  • Managers and admins can also export responses directly to track the safety status of their team.

*TeamSense is not a replacement for a full emergency communications system.

Internal Communication Software Increases Employee Engagement

Employee engagement is a measurement of how connected employees feel to their companies.

Studies show that the three strongest influencers of employee engagement² are

  • an employee's relationship with their supervisor

  • an employee's trust in the company's leadership

  • an employee's pride in being part of the team

When you improve internal communications for the entire company, all your employees, managers, and HR supervisors will perform better. That's because more collaboration leads to positive company culture.

Companies view internal communication as a key factor in promoting employee interaction. The best way to connect with your team is through the technology that they are most comfortable with—their phones. Almost every employee has access to a phone, whether they work inside or outside the office. The TeamSense business communication apps will help you turn your mobile phone into one of the most effective employee communication tools.

TeamSense Integrations

TeamSense integrates with most HRIS and Time & Attendance providers.

Integrations can be set up as a one-way push to TeamSense or a two-way sync.

The most common use cases for integrations include:

  • Ensure employee records are always up-to-date, including new additions, terminations, and manager changes
  • Sync employee contact information (which changes more frequently for hourly employees than the average population)
  • Automatically transfer attendance events and absence reason codes directly into time & attendance system
  • Enable employees to check attendance points or vacation balances
  • Eliminate time wasted in manual data entry and reduce human error in transferring data

We are actively working on adding additional integrations. Need something not shown? Just ask.

Mobile Employee Communication FAQs

TeamSense is one of the best internal communications tools. Its a simple and fully customizable mobile platform that lets you get fast and accurate updates without the need for employee communication apps. It is the right solution for companies that want to establish an effective internal communication strategy. Try the TeamSense team communication tools and collaboration features today.

Most team communication tools are designed for employees who stay all day in an office. Whenever their manager asks them for an update, they are ready for a quick video call from their computer or mobile communication app. But what about those hourly employees who spend most of their time outside or offsite? It may not be convenient for them to carry around a laptop or find a good place to set up a video call.

This is where TeamSense comes in—it's a unified platform for office employees and the mobile workforce to keep track of each other's whereabouts and work progress. Hourly employees can use this internal communications software can be used by to send and receive group messages. Since TeamSense relies on text alerts instead of push notifications, your offsite team members do not have to worry about downloading apps, document collaboration tools, maintaining a private team network, or another business communication app.

Using a texting system based on instant messaging makes employee internal communication easier for two main reasons. Firstly, texting is a technology that most people are comfortable with. Secondly, since no team communication app is involved, it reduces the hassle of training your workers on additional software.

TeamSense internal comms was designed with these two reasons in mind, making it one of the best internal communication tools due to its simplicity. It has all the internal communication features of a mobile intranet app, without the app!

Large companies often have no reliable way to reach their non-office workers due to a lack of contact information and employee retention. They sometimes aren't sure who exactly is on-site. Hourly employees like frontline workers and those on temporary contracts are the most difficult to reach in the event of a crisis. They might be in areas that have weak or no Wi-Fi signal. That means online tools for video communications are out of the question. With TeamSense, they don't even need to text a lengthy status report. Just a simple text message saying "Safe" should suffice.

Admin teams will not always get to use this collaboration tool. However, its existence gives company managers peace of mind—that there is a reliable way for their employees to send and receive instant messages if needed. It's just one of the many reasons that make TeamSense one of the best team communication tools.

No. All TeamSense tools do not require any employee communications apps. Your hourly workers can just use instant messaging to send and receive texts. They do not have to worry about passwords, software updates, and emails. Text updates are simpler and faster than online collaboration tools like video conferencing and screen sharing. The ease of use leads to more employee engagement and better internal communications. With TeamSense employee communication software, you get all the benefits and key features of effective internal communication tools without the need to download a mobile app.

There are many useful ways to use the TeamSense business communication features. This includes company news and announcements, job opportunities, employee satisfaction surveys, safety alerts, employee benefits, training videos. Your team can even use it to send birthday messages, employee recognition awards, and holiday greetings. Just about anything is possible with the right solution for internal communications. That's what makes TeamSense one of the best communication tools.

Yes. The TeamSense internal communication tool uses a text-based instant messaging system. Your employees must be connected to Wi-Fi or a data plan to their mobile devices can send and receive SMS text messages. They are connected to company internal communication tools through their mobile phone but do not need to download a team communication app.

A mobile internal communications tool can work in any industry. However, it works best for hourly employees that do not have time to sit at a desk and access Microsoft Teams, voice video calls, or the company email. Some examples of these industries include manufacturing, construction, hospitality, retail, custodial services, and more that require a better team communication tool. A more specific example is a company that employs frontline workers who have no instant access to communication apps, team messaging app, voice and video calls, or collaboration tools on the field.

The industries above have one thing in common. Most of the workforce is always on the move, and they have no access to the most effective internal communications tools aside from their phones. They rely on texting instead of screen sharing and audio and video calls for group conversations. TeamSense employee communication software helps companies maintain employee communication and project management without the need for a mobile intranet app or video chats

TeamSense helps your remote teams and teams on the facility floor develop an effective internal communications strategy. Using this internal communication tool will actively encourage employees to collaborate more using only their mobile devices. In addition to improved employee communications, your organization will also see improved internal processes, easier workforce buy-in, and better employee engagement. Your non-desk employees will get all of these benefits without downloading any mobile communication apps, team communication apps, or other instant messaging tools.

The TeamSense internal communication tool can be tailored in different ways to fit the needs of your offsite workers or mobile employees. The changes can even vary if your organization has multiple locations. Instead of using traditional employee business apps, TeamSense uses secure web links to deliver customized content to your entire team.

You can use our mobile ESS portal software as a company intranet to link to an internal knowledge base or a project management tool. It can also be connected to your employee directory or a mobile-friendly suggestion box. Those are just a few examples of relevant content that your non-desk employees can access without using a communication app. Don't forget that TeamSense lets you try out all of its available internal communication features for when you sign up for a demo.

TeamSense internal communications tools does not need video conferencing, push notifications, screen sharing, and other features present in employee communication apps. It's a team communication software that simplifies the process of contacting employees who are working outside the office so no audio and video calls are necessary. This is the complete internal communication tool that your organization is looking for. No other team chat app, group chat app or mobile apps needed.


  

Learn How To Manage Communication w/ Text

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Want to connect with your team? TeamSense is the employee communication solution you've been looking for.

Improve internal communications by using text to connect your employees. Check out the product overview, then book a demo to see TeamSense in action.