Eliminate Shift Start Chaos: Cummins’ Playbook for Call-Offs and Frontline Communication
February 18, 2026
Does your attendance reporting and frontline communication rely on voicemail lines or text chains, creating manual work and information silos? These methods create daily friction and latent operational risks, whether it's pre-shift administrative load, limited visibility, delayed staffing decisions, or supervisor burnout and attrition. In this TeamSense customer spotlight, Cummins will share how it simplified call-offs to eliminate hours of review every week and improve shift-level visibility across a 24-hour manufacturing environment. Hear Nick Quattropani, Senior HR Generalist at Cummins Valvetrain Technologies, explain how moving to text-based absence reporting gave supervisors real-time insight into attendance across entire shifts.
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